Meals on Wheels
Our survey said…
A customer survey gave the West Sussex Community Meals on Wheels
Service a resounding thumbs-up.
- 90% of residents were very satisfied or satisfied with the
service.
- 88% of residents voted the meals excellent value.
- 84% were happy to recommend the service to others.
- 81% said their meals were always hot.
- Nearly a third relied on a friend, carer or neighbour to
provide a main meal when they weren’t using the service.
- Without the service, nearly 3% of residents didn’t eat a main
meal.
“Thank you for all your hard work and the brilliant Meals on Wheels
service provided.” Customer
According to the 2010 report by the National Association of Care
Catering (NACC), 1 in 10 elderly people in Britain are at risk of
malnutrition. 
By 2026 the number of West Sussex
residents aged over 85 will increase by over 50%.
As a consequence, West Sussex County Council, in partnership
with the Women's Royal Voluntary Service (WRVS), is one of the very
few local authorities to still provide the Meals on Wheels Service
to eligible residents.
For first time customers we are offering a
special 5-day selection of meals and desserts for only £15.00. For
more details on this introductory offer please see our leaflet
below.
Supporting document
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What we provide
“I think that Meals on Wheels is a
super service. I cannot stand or walk well but if I could,
I would help.” Customer
We provide hot and cold meals, desserts,
soups, sandwiches and an afternoon tea service with homemade
cakes, all with free home delivery Monday to
Friday, 11.30am–1.30pm. The service is very flexible, and
we also provide the same meals frozen. They are easily cooked in
the oven or in the microwave.
Our dietician approved menus aim to give at
least a third of people's requirements for energy, calcium, iron,
zinc, folate and vitamin C.
With every delivery, our caring WRVS (Women's
Royal Voluntary Service) drivers carry out a check to ensure those
who use the service are safe and well. This provides the customer
with the chance to chat to a friendly face and vital reassurance
for friends and relatives.
“I would like to thank the 2
delivery people who found me unconscious on the floor and called
for an ambulance. I am very grateful; their actions saved my
life.” Customer
We have listed the current Meals on Wheels
menus below, including the afternoon tea service. The menus are
rotated on a 4-weekly basis, so if you decide to order Meals on
Wheels you will be informed about which particular week’s menu you
can choose from and then you can take it from there.
Supporting documents
-
Current menu week 1 (PDF, 1 page, 330KB)
-
Current menu week 2 (PDF, 1 page, 56KB)
-
Current menu week 3 (PDF, 1 page, 56KB)
-
Current menu week 4 (PDF, 1 page, 56KB)
-
Current tea menu (PDF, 1 page, 59KB)
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What the service costs
- Hot or frozen 2-course meal (weekday) - £4.00
- Hot or frozen 2-course meal (weekend) - £4.20
- New afternoon tea service (sandwich and homemade cake) -
£2.50
- Salad main meal (weekday) - £4.20
- Salad main meal (weekend) - £4.20
- New homemade soup and roll (winter months) -
£2.50
Your payment can be made in cash, by cheque or by account. An
account allows a next of kin, relative or carer to receive an
invoice on a monthly basis on your behalf. Payment can then be
forwarded by cheque to the Meals on Wheels office to settle the
account.
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How to apply and contact details
Anyone who is eligible can order - people do not have to be
referred. If you, or someone you know, needs Meals on Wheels, or
you would like more information, please contact:
Meals on Wheels WRVS
Worthing and Lancing
kitchen
Gordon Road
Worthing
West Sussex
BN11 1DB
Phone: 01903 237790
Fax: 01903 230605
Alternatively, please complete our online request form.
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