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Getting the right health care

Health services in West Sussex

Image of a woman on the phoneHealth services are provided, regardless of age, on the basis of clinical need alone, and, if necessary, through specialist staff.

Health service staff can:

  • give you information about your condition and medication;
  • discuss different treatments with you;
  • discuss the likely results of different treatments;
  • listen to, and act upon, your views and concerns; and
  • tell a friend or relative about your condition for you, if this is what you want.

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Health advice and information

You can obtain advice about health care:

  • from your family doctor or a member of your primary health care team, such as the practice nurse or district nurse;
  • By viewing the NHS Choices website
  • by looking at the NHS West Sussex 'live well' web pages;
  • by phoning NHS Direct on 0845 4647, or by using the NHS Direct online website; and/or
  • by talking to your local pharmacist.


For information about health services, please contact your local patient advice and liaison service (PALS).

PALs provide support to patients, their families and carers and help to sort out any concerns or queries they may have about their care. They can also provide information and advice to help patients get the best from the health service and make access to services as easy as possible.

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NHS West Sussex

NHS West Sussex (formerly West Sussex Primary Care Trust, or PCT) commissions high quality health care to meet the needs of the people who live and work in our county.

It also commissions services to help people to live healthily and stay well.

You can find out more about the healthcare services available across the county on the NHS West Sussex website.

NHS West Sussex
1 The Causeway
Goring-By-Sea
Worthing BN12 6BT
Phone: 01903 708400

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Strategic health authority

Strategic health authorities are responsible for:

  • developing plans for improving health services in our local area;
  • making sure local health services are of a high quality and are performing well;
  • increasing the capacity of local health services so that they can provide more services; and 
  • making sure national priorities are integrated into local health service plans.


NHS South East Coast is the name of the strategic health authority responsible for Kent, Surrey and Sussex.

South East Coast Strategic Health Authority
York House
18-20 Massetts Road
Horley
Surrey
RH6 7DE

Phone: 01293 778899
Email: info@southeastcoast.nhs.uk

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Acute and foundation trusts

Hospitals are managed by acute trusts. These make sure that hospitals provide high quality health care, and that they spend their money efficiently.

Foundation trusts are a new type of NHS hospital run by managers, staff and members of the public and tailored to the needs of the local population.


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Hospitals within the trusts

Queen Victoria Hospital
Holtye Road
East Grinstead
West Sussex
RH19 3DZ
Phone: 01342 414000

St Richard's Hospital
Chichester
West Sussex
PO19 6SE
Phone: 01243 788122

Southlands Hospital
Upper Shoreham Road
Shoreham-by-Sea
West Sussex
BN43 6TQ
Phone: 01903 205111

Worthing Hospital
Lyndhurst Road
Worthing
West Sussex
BN11 2DH
Phone: 01903 205111

Crawley Hospital
West Green Drive
Crawley
RH11 7DH
Phone: 01293 600300

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Mental health and specialist servicesMental health and specialist services

Sussex Partnership NHS Foundation Trust provides mental health and specialist learning difficulty services for the people of Brighton and Hove, East Sussex and West Sussex.

Sussex Partnership NHS Foundation Trust
Trust Headquarters
Swandean
Arundel Road
Worthing
West Sussex
BN13 3EP

Phone: 01903 843000
Email: info@sussexpartnership.nhs.uk

Most substance misuse services are now provided by Addaction.

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Ambulance services

West Sussex is covered by the South East Coast Ambulance Service. This serves Kent, Surrey and East and West Sussex.

South East Coast Ambulance Service
40/42 Friars Walk
Lewes
East Sussex
BN7 2XW

Phone: 01273 489444
Email: enquiries@secamb.nhs.uk

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Looking to the future

West Sussex residents enjoy a good standard of health and have relatively long life expectancies. However, the County Council can always do better! We are ambitious to improve the health and wellbeing of all people in West Sussex. In particular, we want to improve the health of individuals and communities who are behind the county average.

Our services contribute to a healthier West Sussex in a number of ways. We provide direct help to vulnerable people but we also contribute indirectly. For example, our work to reduce congestion promotes healthy transport and helps decrease pollution which affects people’s health.

Our County Strategy states that we will look at the contribution we can make to improving health when planning all of these services. We also have a strong partnership with the NHS and we will work more closely with them in the future on joint projects.

In terms of helping particular groups we will target our resources on the areas and communities in most need. With our partners in the NHS we will support an increase in access to mental health services. Our drug and alcohol action teams will help those suffering the effects of substance misuse.

Access to accurate and up-to-date health information is available in all West Sussex libraries, and the promotion of health will be a key priority for that service. Finally, we will work with partners to promote a healthy lifestyle including within our own workforce.

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