Consumer issues
We aim to provide services that encourage a safe, fair and honest trading environment in terms of quality, quantity, safety, description and price. We also provide highly visible enforcement, licensing, advisory and consultancy services within the county.
Advice on how to deal with unscrupulous doorstep traders, report incidents and obtain a 'No cold-calling' pack.
You can use this form to report details of those trading unfairly in West Sussex to Trading Standards.
Trading Standards are warning consumers of doorstep electricity meter credit scams.
Details of which products are affected by counterfeiting, hints and tips on avoiding fake products and how we can work together to stop the trade in counterfeit goods.
Information on the new partnership between Trading Standards and the South East Illegal Money Lending Team to stop loan sharks.
Details of products that have an age restriction applied to sales.
The latest safety warnings and product recalls.
If you are a consumer who shops by phone, mail order, via the Internet or digital TV then there are specific safeguards available to you.
Traders who advertise cars for sale on the roadside can commit offences under legislation enforced by the Trading Standards Service. For example, an offence is committed by a trader who parks two or more vehicles within 500 metres of each other advertised for sale or if the vehicles are falsely described.
Advice to consumers, suppliers and manufacturers on the dangers of blind cords and chains.
Advice on short-term loans.
Fifty quid to fix a roof slate? A bargain, till Dave 'ups' the price to £2,000. Watch West Sussex Trading Standards trap a scammer, and learn how to avoid being caught by a conman.
Important information for consumers concerning fatalities caused by the misuse of Helium canisters designed to inflate balloons.
Online form for completion by Trading Standards Volunteers.