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Frequently asked questions

You can also find out about the scheme, including your rights and responsibilities as a badge holder, on the Directgov 'Blue Badge Scheme' web pages.

Why is the Blue Badge scheme being changed?

From 1 January 2012 the scheme is being changed to:

  • help ensure that people with severe mobility difficulties are treated fairly and consistently when they are being assessed for a Blue Badge;
  • respond to increasing demand for Blue Badges and pressures to extend the scheme to other groups of disabled people, including the Armed Forces;
  • reduce the current high levels of abuse and misuse by introducing a new style badge that is harder to copy, forge or alter; and 
  • introduce a national database which maintains the details of Blue Badge holders and provides the opportunity for greater levels of enforcement.


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Who automatically qualifies for a Blue Badge?

Anyone over two years old automatically qualifies for a Blue Badge if they:

  • are registered severely sight impaired (blind);
  • receive the Higher Rate Mobility Component of the Disability Living Allowance;
  • receive a War Pensioner’s Mobility Supplement; or 
  • have received a lump sum benefit from the Armed Forces and Reserve Forces (Compensation) Scheme within tariff levels 1-8 (inclusive) and have been assessed and certified by the Service Personnel and Veterans Agency as having a permanent and substantial disability which causes inability to walk or very considerable difficulty in walking.



What other eligibility criteria qualifies for a Blue Badge?

Anyone who is over two years old would be eligible if they:

  • have a severe disability in both upper limbs, regularly drive a motor vehicle but are unable to operate, or have considerable difficulty in operating, parking meters, and/or
  • have a permanent and substantial disability which means they are unable to walk or have very considerable difficulty in walking.


In these cases people will be required to answer a series of questions as part of the application process and may be required to attend an Independent Mobility Assessment. This will help the local authority determine whether they are eligible for a badge.

If you are a parent or guardian of a child who is younger than three years old, you may also apply for a Blue Badge. Your child must have a specific medical condition which means that they:

  • must always be accompanied by bulky medical equipment which cannot be carried around without great difficult; or
  • need to be kept near a vehicle at all times to get treatment for a condition when necessary.



I already have a Blue Badge. What will happen when it is time to renew it?

You will be sent an application pack, approximately eight weeks before the expiry date. The pack will contain a covering letter, an application form and a set of guidance notes to help you complete the application form correctly. For current badge holders this will be a change from previous years. All applications for a Blue Badge will follow the same process. If you have any questions about the new process please call the West Sussex County Council (WSCC) Contact Centre on 01243 777653.


How long will it take to process my application?

This depends on the information provided by the applicant and whether, as part of the assessment process, you are required to attend an Independent Mobility Assessment.


Will there be changes to the Blue Badge fee?

Yes. The fee is increasing from £2.00 to £10.00. This increase is for the costs associated with the new style badge, which is harder to copy, forge or alter, and the local costs for linking to the national database.

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How long is a Blue Badge allocated for?

Generally a badge is issued for a three-year period although in some circumstances this can be less. The expiry date will be clearly stated on the badge.


Why is a GP medical report no longer used as part of the application process?

The County Council has stopped using GP medical reports for the following reasons:

  • From April 2011 the Government transferred funding from the NHS to all councils that issue Blue Badges to use the money to fund Independent Mobility Assessments. Previously this money was used to fund medical reports from GPs.
  • Health professionals such as physiotherapists and occupational therapists, who are carrying out the assessments on behalf of WSCC, are often best placed to assess if someone should be issued with a Blue Badge because of their professional knowledge of mobility. They also have a greater degree of independence, which is necessary for fair and impartial decisions on whether someone should be issued with a Blue Badge.

 

Can I request a GP medical report of my own and include it in my application?

Whilst WSCC cannot prevent you from approaching your GP for a report, it is worth noting that:

  • your GP can refuse your request, and if they do agree you will have to pay for it; and
  • you may still be required to attend an Independent Mobility Assessment so that your mobility can be objectively assessed.

 

Will I have to pay for the Independent Mobility Assessment?

No. The assessment is free of charge.


Do I need to bring anything to the Independent Mobility Assessment?

Yes. You will need to bring some form of identification and a list of medication that you are taking, as this could be useful (you do not need to bring the medication itself).

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I have lost my Blue Badge. How can I get it replaced and will it cost me anything?

You should advise the Police that your badge has been lost and obtain a crime number. If the badge was issued before 1 January 2012 you will need to complete an application form under the new arrangements. You will need to satisfy the new eligibility criteria to be issued with a new style badge and a £10.00 fee will be payable.

If the badge was issued after 1 January 2012 you will need to contact us to let us know the crime number so we can update the national database to prevent fraudulent use. You will be issued with a replacement and a £10.00 fee will be payable.


I have changed my address recently/my badge has been damaged and needs replacing. What should I do?

Please notify, in writting, the authority that issued your Blue Badge and the Contact Centre address.


I am new to the area and my Blue Badge is due for renewal. What should I do?

You will need to follow the WSCC application process.


A relative/friend has died and I have their Blue Badge. Can I keep it?

No. You need to return the Blue Badge to WSCC so we can update the national database and cancel the badge.

The address is:
West Sussex County Council – Blue Badge
Durban House
Durban Road
Bognor Regis
West Sussex
PO22 9RE


I have found a Blue Badge. What should I do with it?

Please follow the instructions for previous question.

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Can my relative/friend use my Blue Badge when I am not in the car?

No. The person who is identified on the Blue Badge must be either the driver or a passenger in the car when it is being used.


What will you do about people using a Blue Badge who don’t appear to be disabled?

The Government’s reform programme is designed to address this matter by:

  • ensuring councils issue Blue Badges only where there is clear evidence that the applicant has met the eligibility criteria - this is why WSCC is funding health professionals to carry out the Independent Mobility Assessments;
  • developing a new style badge that is harder to copy, forge or alter; and
  • introducing a national database and giving greater powers to enforcement officers.

 

I believe someone is fraudulently using a Blue Badge. How can I report them?

You need to summarise this in writing to enable us to undertake an investigation. It would help if you can provide the Blue Badge serial number. You should send this to the postal address above or you can send an email to blue.badges@westsussex.gov.uk.

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