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How to get paid on time

This page tells you how to ensure you are paid for the goods and/or services you supply within your agreed payment terms. 

Do

Ensure you have a valid purchase order: 

This is an order request that contains a 41xxxxxxxx purchase order number and provides the specification for the goods and/or services we require you to supply.

See our purchase orders page for information;


Ensure you include all the information we require when invoicing us:

We need you to provide specific information when invoicing us. Our How do I prepare my invioce page provides a list of requirements and a invoice template. If any of this information is missing on your invoice, you may not be paid or payment will be significantly delayed.

Ensure you send your invoice to the correct place:

All original invoices must be sent to our Accounts and Purchasing Team. See our Where do I need to send my invoice page for full details of our email and postal address.

Ensure you provide an email address for us to communicate with you:

Our preferred method of sending purchase orders and receiving invoices from suppliers is by email. This is a speedy, efficient and sustainable way of communicating. This will be cheaper for you.

Supply a statement/schedule of works to the WSCC contact who requested the goods and/or services to be delivered:

Please supply us with a statement/schedule of works at the time of delivering the goods and/or services. This will assist your WSCC contact in confirming receipt of the goods and/or services. When your invoice arrives, we will be able to match this with your goods receipted purchase order, preventing delay in payment of your invoice.

Do not

Do NOT supply to us without receiving a valid purchase order number:

If you supply goods and/or services to us without a valid purchase order, your corresponding invoice will either not be paid or payment will be significantly delayed.

Do not use 1 purchase order number as the authorisation to supply goods and/or services that do not correspond to that purchase order request. 

If you are being asked to supply goods or services that do not match the specification on the purchase order you have, please do not supply us. Ask your WSCC contact for a new purchase order for the goods and/or services they are requesting.

If you have multiple purchase orders, you will need to ensure you invoice against each of these separately. The invoice must display the correct purchase order number for the goods or services ordered. 

Do not send your original invoice anywhere other than to the Accounts and Purchasing Team:

If you send your invoice to your WSCC contact we will not be able to process this. This will also lead to significant delays in payment. All invoices must be sent to the Accounts and Purchasing Team.

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