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Free bus passes

Concessionary off-peak bus travel is free for older people and for disabled people living in West Sussex. Our frequently asked questions page details more about eligibility, applying for a bus pass and how you can use one.

Information on travelling to school on public transport is also available on the internet.

How to apply for a free bus pass

Download the application form below to apply for a free bus pass. It contains details of where you need to send it to and what document copies you need to include. Once your application has been processed your bus pass will be posted to you. Forms can also be requested by email, phone or from any West Sussex library:

Email Email: buspass@westsussex.gov.uk
Phone West Sussex Bus Pass Information Line: 0845 075 1018 (local rate)  

Supporting documents

 

Renewing an existing bus pass

Bus passes are renewed automatically and posted to the registered address we hold for you. If you have not received your new bus pass by the expiry date, which can be found on your current pass, or have a general query about this process please contact the West Sussex Bus Pass Information Line on 0845 075 1018 (local rate).

If your details have changed you can notify us by contacting the West Sussex Bus Pass Information Line on 0845 075 1018 (local rate). You will be sent a new pass if necessary.

There may be circumstances where we need to ask you to provide up-to-date proofs and in that case you will be contacted before the expiry date.

Replacing a lost, stolen or damaged bus pass

If you have lost your card, or it has been stolen, please contact the West Sussex Bus Pass Information Line on 0845 075 1018 (local rate).

Cards that have been stolen will be replaced free of charge if a crime reference number is given, otherwise a charge of £5 is made for replacement cards.

Railcards

In West Sussex we can offer either a one year Senior Railcard or Disabled Persons Railcard instead of a bus pass. A railcard will save you a third off standard and first class off-peak rail fares across Britain. Please use the same form as the bus pass to apply.

Contact

All queries relating to bus pass applications should be made to: 

Email Email: buspass@westsussex.gov.uk
Phone West Sussex Bus Pass Information Line: 0845 075 1018 (local rate) 
Post Post:
West Sussex Bus Pass
PO Box 212
Waterlooville
PO7 6ZN

 

 

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