A to Z search:

Free older person's bus pass

Free off-peak bus travel is available for older people with a bus pass.

Alternatively, we can offer a one year Senior Railcard instead of a bus pass. This will save you a third off standard and first class off-peak rail fares across Britain.

Also available are free bus passes for disabled people.

How to apply for a free bus pass or railcard

Complete the application form below:

Pencil icon Older person bus pass or railcard application form (PDF, 156KB) 

You will need to be able to print and post your application form (with relevant documents) to:

- West Sussex Bus Pass
PO Box 212

You should receive your pass through the post within 3 weeks of your application being received.

Need help applying?

Email icon Email: buspass@westsussex.gov.uk
Phone icon Phone: 0845 075 1018 (West Sussex Bus Pass Information Line - local rate. The helpline is open between 9.00am-4.00pm Monday to Friday. If you telephone the helpline out of these hours, please leave a message and the team will return your call.)
Person icon Visit any West Sussex library

Do you qualify for a free pass?

You must be:

  • a permanent West Sussex resident; and
  • of state pension age (for men this is the pensionable age of a woman born on the same day).

Check your pensionable age using the GOV.UK State Pension Calculator (this will open in a new window).

What you will need to provide when you apply

When applying for a new pass, you will need to provide the following with your application form:

  1. A clear and recent passport photo with a light background.

  2. Proof of address - please attach a copy of one of the following:

    • valid driving licence;
    • most recent Council Tax bill;
    • utility bill no more than 3 months old;
    • bank statement no more than 3 months old;
    • proof of pension entitlement; or
    • NHS medical card.

  3. Proof of age - please attach a copy of one of the following:

    • passport;
    • birth certificate;
    • marriage certificate;
    • valid driving licence;
    • proof of pension entitlement; or
    • NHS medical card.

Do not send original documents.

Using your free bus pass

You can travel off-peak on local buses anywhere in England as far and as often as you like:

Location Weekdays (excluding public holidays) Weekends and public holidays
West Sussex 9.30am to 11.00pm Anytime
Any other local authority in England 9.30am to 11.00pm Anytime
Transport for London buses Anytime Anytime

Passes can additionally be used on:

  • Compass bus 42 on all stops from Alford at 9.13am onwards to Godalming and Guildford; and

  • Stagecoach bus 66 which leaves Shripney Corner at 9.07am to Bognor Regis.

These concessions are subject to change.

If you are unsure if your pass will be valid on your journey, please check with your bus operator.

You will not be able to use your pass on:

  • services where most seats are reserved, like coaches;
  • long distance services with limited stops;
  • services that run for less than six weeks, such as special event buses;
  • tourist services such as open-top bus tours; or 
  • buses which are replacing trains.

Where you can't use your pass you will have to pay the full normal fare. You may be able to get help if travelling to hospital or healthcare facilities.

Renewing or updating your pass

Since 1 April 2011, a new or renewed bus pass is valid for 5 years.

We will automatically renew your pass and post to the address we hold for you, unless you are notified otherwise.

If you have not received your new bus pass by the expiry date on your current pass, please contact us on the phone number below.

A rail card is only valid for 1 year and you will have to make a new application when it expires.

If your details such as name or address change you must notify us.

Phone icon Phone: 0845 075 1018 (West Sussex Bus Pass Information Line - local rate)  

Replacing a lost, stolen or damaged bus pass

If you have lost your card, or it has been stolen, please contact us on the number below.

Cards that have been stolen will be replaced free of charge if a crime reference number is given, otherwise a charge of £5.00 is made for replacement cards.

If you are requesting a pass to replace a lost, stolen or damaged one, you do not need to include a photo.

Phone icon Phone: 0845 075 1018 (West Sussex Bus Pass Information Line - local rate)  



© Copyright 2015 West Sussex County Council, County Hall, Chichester PO19 1RQ.

  • Bengali
  • Hindi
  • Punjabi
  • Urdu
  • Pashto
  • Gujarati

Privacy policy | Disclaimer | Site map
Site implementation by Unified Solutions Logo Unified Solutions Ltd