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Our Complaints Procedure
All complaints about our services, with the exception of Adults' Social Care, Children's Social CareĀ and Education, and schools, follow our two-step corporate complaints procedure.
Complaints about breaches of the Freedom of Information (FOI) Act (including non-compliance with the Publication Scheme) should also be initially dealt with under the corporate complaints procedure.
There are separate procedures in place for complaints against the conduct of a Councillor.
Page created:
18 August 2008
Last reviewed: 21 May 2010
Last reviewed: 21 May 2010





