West Sussex County Council: Comments, Compliments & Complaints

At West Sussex County Council we are committed to providing high-quality services to the people of West Sussex.

We welcome your comments, compliments and complaints as these help us to review and improve our services. By making your views known, you can help us provide a better service to everyone.

Please note that we can only respond to issues relating to a West Sussex County Council service. Please raise District or Borough Council service issues with the relevant authority in West Sussex.

Tell us about it!

You can help by telling us when things go wrong, so that we can put things right and learn from our mistakes. Equally, we would like to know when you are pleased with the service you receive from us.

In this section we explain how you can tell us about a comment, compliment or complaint, and we've also outlined our complaints procedures.

Need to report a Highway fault?

Please use one of the forms on our Report a fault page if you need to tell us about pot holes, street lights, traffic signals, or any other highway defect.

• Complaints Performance
• How do I make a comment, compliment or complaint?
• Our Complaints Procedure