West Sussex County Council: Draft letters

Pre shopping adviceFor pre shopping advice then our leaflets may help or the list of the latest product recalls or safety warnings.  You may also view our latest press releases

Problems with goods or servicesIf you have had problems with the purchase of goods or services you may download advice leaflets on a wide range of subjects or order leaflets from us from other organisations such as the OFT. 

You may also find additional help from frequently asked questions or our Internet shopping tips

Making a complaint against a traderIf you have not been able to resolve your problem then you may make a complaint against a trader

You may also give details of traders who you believe are 'ripping off' the UK public.  This site is called Rip Off Tip Off

There are a wide range of other organisations that may be able to help or to offer advice or guidance

• Letter before action
• Standard letter cancellation rights
• Standard letter delays in completing building work
• Standard letter distance selling cancellation
• Standard letter equal liability of credit company
• Standard letter independent report