West Sussex County Council: Trading Standards for Consumers

Pre shopping adviceFor pre shopping advice then our leaflets may help or the list of the latest product recalls or safety warnings.  You may also view our latest press releases

Problems with goods or servicesIf you have had problems with the purchase of goods or services you may download advice leaflets on a wide range of subjects or order leaflets from us from other organisations such as the OFT. 

You may also find additional help from frequently asked questions or our Internet shopping tips

Making a complaint against a traderIf you have not been able to resolve your problem then you may make a complaint against a trader

You may also give details of traders who you believe are 'ripping off' the UK public.  This site is called Rip Off Tip Off

There are a wide range of other organisations that may be able to help or to offer advice or guidance

• Age Related Sales
• Buying or selling at a distance
• Consumer Action Pack
• Consumer Scams
• Consumer Support Network
• Contact Trading Standards
• Counterfeiting
• Do it yourself Holidays
• Doorstoppers - Saying No to Doorstep Callers
• Draft letters
• Food Law Enforcement
• Frequently Asked Questions
• Internet Shopping Tips
• Leaflets you may order from us
• Links to other useful web sites
• Making a Complaint against a Trader
• Press Releases
• Safety Warnings and Product Recalls
• Satisfaction survey
• Self Help Advice Sheets
• Storing petroleum at home