West Sussex County Council: Buying or selling at a distance

If you are a consumer who shops by phone, mail order, via the Internet or digital TV then there are specific safeguards available to you.

To check out the latest go the Department of Trade and Industry: Distance Selling and e-Commerce 

If you are a business who has a web site or who sells goods or services to consumers by

• the internet
• digital television
• mail order, including catalogue shopping
• phone
• fax

then there specific regulations that apply to you.  Go to the Office of Fair Trading: Distance Selling Regulations and the Department of Trade and Industry: Distance Selling and e-Commerce.