West Sussex County Council: Business Support Pack

We have available a ‘Business Support Pack’ which was produced by our colleagues at Liverpool Trading Standards. This Support Pack offers legal and practical guidance to help businesses

• resolve the majority of consumer problems
• understand what we do in Trading Standards
• be clear on what their responsibilities are to their customers
• understand the basics of the laws we administer

If you would like a copy to keep as reference then please to order your copy of the Business Support Pack

The pack includes separate leaflets on:

Civil law – goods

• Civil law – services
• Is the customer always right?
• Our powers -your rights
• Weighing and measuring goods
• Describing goods and services
• Other trading laws
• Supplying safe goods
• Pricing of goods and services
• Food safety

It also contains a full list of all the detailed advice sheets we offer. These are available either from our download self help advice sheets page or from our order guidance notes page